Docklands Outreach is health and preventative support agency providing practical and therapeutic support to children (2-13 years old) and young (12-25 years old) living in Tower Hamlets, on a range of emotional and mental health difficulties. These can range from low mood, depression, anxiety, self-harm, to young people effected by racism, family difficulties, identity, culture, alcohol or substance misuse. Or those who need support with accessing positive activities, training or employment opportunities. Support is also provided to parents who have children aged 3-13 years, with emotional, behavioural and conduct disorders.

Docklands Outreach is not a crisis service, our average wait time to offer support is around 3 to 4 months from receiving the completed form.  Please contact your GP, or crisis services if they need urgent support.  You also can call Mental Health Crisis Support (Tower Hamlets): Call NHS 111, ‘Option 2’ East London.

  • We will accept referrals for Children and young people when neurodiversity ( ASC, ADHD, ODD), mild Learning Difficulties when this is not a primary factor.

  • We will not hold risk until we assess and take support forward.

  • We will not accept referrals where there are high level active safeguarding concerns, or where there is ongoing/active risk to self (e.g. self-harm requiring medical treatment and/or high level of suicidal intent/plan).

Current support on offer age range:

  • Information, Advice and Psychosocial Support - 12-21 years

  • Counselling, Psychotherapy & Cognitive Behavioural Therapy - 12-21 years

  • Parenting Support - Individual (Personalised Individual Parent Training (PIPT), Parent Child Game (PCG) and group (Incredible Years (IY), Community Families Programme - children 2 -13 years

  • Community Connector - Young Adults Mental Health - 18 to 25 years

  • Workshops and Discussion Groups up to 21 years.

  • Street and Community Outreach - up to 21 years.

Our services are free, confidential and available for all children 2-13 years, and young people 12 and 25 years, regardless of gender, sex, race, ethnicity, religion, identity, sexual orientation, LGBTQ+ friendly.